Contact us

Contact us | Apex Advice

Get in touch.

We aim to respond to your inquiries within one business day, during our office hours of 8:30 AM to 5:00 PM. You can call us at 0800 809 009, or send us an email at clientsupport@apexgroup.co.nz.

Our offices will be closed from 12PM, December 20, 2024 to January 12, 2025. We are back on January 13, 2025.

If you need assistance:
– Urgent Requests: Please get in touch with your insurance and investment providers directly.
– General Enquiries: Please fill out our Contact form below, and one of our team members will get back to you as soon as we can. During this period, the response times may be longer than usual due to limited staffing availability.

How can we help you today?

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Our complaints process

If you are dissatisfied with the service you have received from us and wish to file a complaint, please see our Internal Complaints process.

Complaints process

OUR OFFICES

Financial advice close to home.

We are open between 9 am - 5 pm on weekdays.

Auckland

Address: Level 3, 264 Mt Eden Road, Mt Eden
Postal address: PO Box 74088, Greenlane, 1546
Phone: 0800 809 009

Christchurch

Address: Building 2, 1 Show Place, Addington
Postal address: Building 2, 1 Show Place, Addington, Christchurch, 8024
Phone: 03 372 1313

Cook Islands

From overseas: +64 9968 9777

Hamilton

Address: 210 Collingwood Street, Hamilton Lake
Postal address: PO Box 74088, Greenlane, 1546
Phone: 0800 809 009
From overseas: 09 909 1917

Hawke's Bay

Postal address: PO Box 8241, Havelock North 4157
Phone: 06 835 4660

Tauranga

Address: 451a Maunganui Road, Mount Maunganui
Postal address: PO Box 4578, Mount Maunganui South 3149
Phone: 0800 809 009

Te Awamutu

Address: 182 Teasdale Street, Te Awamutu
Postal address: PO Box 513, Te Awamutu 3840
Phone: 07 870 6045

Whakatane

Address: 45a Kakahoroa Drive, Whakatane 3120
Postal address: P O Box 843, Whakatane 3158
Phone: +64 7 308 9910 or 0800 468 735

WE’VE GOT YOUR BACK

Our diverse team of specialists care about your success.