When you’re facing one of life’s toughest challenges, the right advice can change everything. For this client and her family, that advice came from Oliver Pereira at Apex Advice—a relationship that began a decade ago and became a cornerstone of their financial wellbeing.
“One decade! Feels like eternity!”
That’s how she describes her long-standing relationship with Oliver, who has been looking after her family’s insurance since 2015.
It all started with a referral from a family friend. At the time, she was already diagnosed with metastatic breast cancer, a situation that made the possibility of medical insurance seem out of reach. But Oliver stepped in with a different perspective, and more importantly, a solution.
“I thought I could never get medical insurance for myself. Oliver, like a saviour, recommended the provider we now have. There was one condition, I couldn’t make a claim for two years. At the time, I was given two and a half years to live.”
Her husband took a leap of faith and insured the whole family. She not only outlived the prognosis, but she also thrived. Today, she receives consistent support from her insurer for continued private treatment.
“I still continue my treatment at Private Care and get paid regularly by the medical insurance company. That’s a huge relief and difference in my life. Not all heroes wear capes… some of them are medical insurance agents too!”
A Comprehensive Approach
The family now has life insurance for her husband and both children, along with medical insurance for the entire family. Though she couldn’t obtain life cover due to her diagnosis, she says moving their medical insurance to the current provider was “the best decision,” and she credits Oliver’s expertise for guiding that move.
Their experience with the Apex Advice team has been consistently positive.
“Absolutely wonderfully amazing! Prompt communication, great customer service, results have always been achieved.”
Even in cases where business didn’t go ahead, the trust remained. She recalls working with Sook, another team member, with equal warmth.
“Sook is a wonderful person, so professional and easy to talk to. We couldn’t proceed due to our bank’s retention policy, but we’d definitely like to work with her in future.”
Building Security with Confidence
Now, a decade later, the family feels more confident than ever about their financial future.
“Financial planning is very necessary for a stress-free present and future-proofing the future. The services rendered by Oliver are a big part of that. We feel secure and confident.”
And when asked what advice she’d offer to others?
“It’s hard to say just one thing—every bit of advice is important! But definitely get medical insurance for your current situation and life insurance for your family’s future comfort.”
A Lasting Partnership
Through expert advice, integrity, and heart, Oliver and the team at Apex Advice have done more than just sort insurance policies, they’ve helped shape a family’s future.
And in the words of this client, that kind of support isn’t just valuable, it’s life-changing.
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